Abby Connect: Technical Project Manager
Headquarters: Las Vegas, NV
URL: https://abby.com
Role: Technical Project Manager
Type: Full-Time (40 hours/week), Long-Term
Location: Remote (Minimum 4 hours overlap with Pacific Time)
Start Date: Within 2–4 weeks
Reports to: CEO
Works closely with: Product Manager, External Engineering Team, QA
About Abby Connect
Abby Connect is a fast-growing SaaS company helping small businesses deliver world-class customer experiences through a powerful blend of AI receptionist services and human receptionist services. We’re building a hybrid tech + human communication platform that’s personal, scalable, and always available.
Role Overview
We’re hiring a Technical Project Manager to become the owner of delivery operations across our engineering, QA, and product functions.
This is not a filler role—it’s a core, long-term position for someone who wants to:
- Drive sprint execution from planning to release
- Work cross-functionally with product, vendors, and leadership
- Use AI and automation tools to improve velocity and visibility
- Help us scale a modern, efficient, hybrid product team
You’ll collaborate directly with the CEO and Product Manager to ensure features are shipped on time, bugs are addressed proactively, and delivery workflows are smooth, visible, and constantly improving.
️ Responsibilities
- Own the end-to-end sprint lifecycle: planning, standups, backlog grooming, QA coordination, retros, and release tracking
- Work closely with the Product Manager to translate priorities into actionable, well-groomed tickets
- Coordinate across our external development and QA vendors to ensure alignment, accountability, and velocity
- Maintain and optimize delivery tools (Jira, Notion, Teams, etc.) for clarity and flow
- Use AI tools and automation to reduce manual work and increase visibility (e.g., GPT-based reports, smart status updates, workflow automation)
- Proactively flag risks, scope creep, and technical bottlenecks
- Drive process improvements and delivery rituals across the product lifecycle
- Contribute to documentation, internal runbooks, and knowledge sharing
✅ Qualifications
- 3–7 years of experience as a Technical Project Manager, Delivery Manager, or Program Manager in a software product environment
- Hands-on experience with sprint planning, agile rituals, and backlog grooming
- Comfortable managing globally distributed teams (especially vendors)
- Fluent in tools like Jira, Teams, Notion/Confluence, and GitHub
- Strong communicator—written, async, and in meetings
- Self-managed and proactive—you’re not waiting for tasks, you’re clearing blockers
- Passion for systems thinking and continuous improvement
- Fluent with AI tools (ChatGPT, Notion AI, GPT automations, Jira AI assistants) or excited to integrate them into your workflow
Bonus (Nice-to-Have)
- Experience in B2B SaaS, AI tools, communications platforms, or support tech
- Familiarity with QA coordination, test case management, or release readiness
- Background in product ops or product-led growth
What We Offer
- A long-term, full-time opportunity to build delivery leadership from the ground up
- Fully remote role with flexibility and autonomy
- Opportunity to shape how product and engineering work together as we scale
- Direct access to leadership and a strong voice in how we evolve the product and team
To apply: https://weworkremotely.com/remote-jobs/abby-connect-technical-project-manager
